Shipping policy
All orders are shipped from Sydney, Australia via Australia Post unless otherwise specified.
Orders placed before 2pm AEST/AEDST are dispatched the same business day.
Orders placed after 2pm AEST/AEDST will be dispatched the following business day (excluding weekends and public holidays).
During launch and peak sale periods, orders will be dispatched within 2 business days.
Australia
Standard Shipping — $7.95
Estimated delivery: 2–4 business days
Free for orders orders over $100
Express Shipping — $12.95
Estimated delivery: 1–3 business days
Free for orders over $150
New Zealand
International Standard
Estimated delivery: 4–7 business days
International Express
Estimated delivery: 2–5 business days
United States & Canada
International Standard
Estimated delivery: 5–9 business days
International Express
Estimated delivery: 3–6 business days
United Kingdom
International Standard
Estimated delivery: 4–7 business days
International Express
Estimated delivery: 3–4 business days
Europe
International Standard
Estimated delivery: 6–12 business days
International Express
Estimated delivery: 4–7 business days
Important Information
Delivery timeframes are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or peak periods.
International orders may be subject to customs duties, taxes or import charges determined by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking details so you can monitor your delivery.
Delivery Responsibility
We are not responsible for parcels that are lost or stolen after being marked as delivered by Australia Post or the relevant international carrier.
Please ensure your shipping details are correct at checkout, as we are unable to redirect parcels once dispatched.
This website is operated by Eleven11 Brands Pty Ltd (ACN 668 424 995) trading as Milarēs.
